Drive steady recurring revenue, enhance patient loyalty and increase lifetime value with subscription-based service that caters to patients of all needs
In-house dental membership plans are care plans that you offer directly to your patients – cutting out the insurance middle man and providing patients with affordable and comprehensive dental benefits.
Patients on a Membership Plan accept more treatment and generate higher revenue compared to Fee For Service patients. Additionally, SmilePass Members complete 2-3x more hygiene reappointments and build long-term loyalty with the dentist and dental practice.
In-house dental membership plans are care plans that you offer directly to your patients – cutting out the insurance middle man and providing patients with affordable and comprehensive dental benefits.
SmilePass enables you to easily create and personalise multiple care plans designed based on your patient demographics, treatment protocols and practice goals. Set your own pricing, benefits and terms or take advantage of our tried and true recommended templates, tailored for your area, helping you attract the right patients.
Quickly and easily invite patients to join your membership plan. With just a few clicks, you can promptly send invitations via email or SMS from your front desk directly from the portal, streamlining the process and enhancing the patient experience.
It’s simple to track membership plan performance, manage and edit care plans, track and manage renewals and payments, and tap into resources and tools to grow your membership. You can also stay up to date on member sign ups, deposits to your bank account, member payment issues, and renewals with automated notifications.
Promote your membership plan using our free marketing tools crafted to suit the unique needs of your practice, including custom patient landing page for your website, in-office brochures, ready-to-use social media templates, and direct mail campaign layouts.
Design whatever you want to offer to your members. SmilePass gives you limitless options for designing membership plans.
Let members easily sign up & pay directly from their phone for a streamlined funnel that saves time and paper.
Our dashboard allows you to get a complete 360° real-time view of the performance of your membership program.
Automate billing and never miss out on a payment. Receive recurring payments without manually sending out invoices.
Create automated emails and SMS for all of the repetitive items. Or prep and send custom ones when the need arises.
Automate your lead communication with minimal time and effort through personalised, multi-channel messaging.
SmilePass offers a customisable website platform designed from the ground up to strategically capture new sales leads.
Keep members happy with an easy-to-use member portal that allows them to easily manage their membership.
We pride ourselves as innovators, and we continuously release product enhancements to boost your practice with tools to deliver the best patient experience.
“SmilePass has truly transformed my dental care experience. As someone who couldn’t afford my dental treatment, I had put off for far too long. I couldn’t be happier with the level of service and care I received through SmilePass.
I highly recommend”
“SmilePass has truly transformed my dental care experience. As someone who couldn’t afford my dental treatment, I had put off for far too long. I couldn’t be happier with the level of service and care I received through SmilePass.
I highly recommend”
“SmilePass has truly transformed my dental care experience. As someone who couldn’t afford my dental treatment, I had put off for far too long. I couldn’t be happier with the level of service and care I received through SmilePass.
I highly recommend”
“SmilePass has truly transformed my dental care experience. As someone who couldn’t afford my dental treatment, I had put off for far too long. I couldn’t be happier with the level of service and care I received through SmilePass.
I highly recommend”
We pride ourselves as innovators, and we continuously release product enhancements to boost your practice with tools to deliver the best patient experience.
A Dental Membership Plan is a subscription-based system where your patients pay a regular fee directly to your dental practice in exchange for exclusive benefits. It’s an effective way to streamline revenue and enhance patient engagement, bypassing the complexities and limitations of traditional dental insurance.
Dental Membership Plans offer significant advantages for both patients and dental practices. Patients benefit from more predictable costs and often more frequent visits, enhancing their overall oral health. Dental practices enjoy a steady stream of income, increased patient loyalty, and often experience reduced paperwork and overhead associated with insurance claims.
Here’s how it works:
Implementing a Membership Program through SmilePass can significantly enhance your dental practice’s revenue in several key ways:
By integrating SmilePass into your practice, you can harness these benefits to not only enhance your service delivery but also significantly boost your revenue, ensuring a thriving, patient-centred practice.
A Membership Program with SmilePass offers a range of attractive benefits to patients, making dental care more accessible and enhancing their overall experience with your practice. Importantly, these benefits are entirely customisable, giving your practice full control over what is included, the associated fees, and the terms and conditions. Here are key benefits you can consider offering through a tailored Membership Program:
Each aspect of the Membership Program can be tailored by your practice, from the services included to the pricing structure and the membership terms, ensuring that the program perfectly aligns with your practice’s goals and patient demographics.
By leveraging SmilePass, your dental practice not only meets a broad range of dental health needs but also strengthens patient relationships through trust and personalised care, fostering long-term loyalty and improving overall patient retention.
A Membership Plan through SmilePass is designed to make dental care more affordable and accessible for your patients by offering them a suite of financial and service benefits that reduce overall costs and enhance the value they receive. Here’s how a Membership Plan can ease the financial burden of dental care for your patients:
By implementing a Membership Plan with SmilePass, your practice provides a financially attractive alternative to traditional dental insurance, making quality dental care more accessible to a wider range of patients. This not only helps in reducing the cost of care but also in promoting better oral health among your community by encouraging regular visits and timely treatments.
At SmilePass, transparency and affordability are at the core of our services. Here’s a breakdown of our fee structure:
SmilePass is dedicated to helping your dental practice thrive by providing a service that not only meets but exceeds your expectations, helping to grow your patient base and enhance patient satisfaction while keeping costs transparent and manageable.
Integrating SmilePass with your current practice management software is designed to be a smooth and straightforward process, aimed at enhancing the functionality and efficiency of your existing systems. Since we are in the process of developing our platform, integration with popular practice management software is being rolled out progressively. Our goal is to support seamless integration with the most widely used systems in the dental industry.
As SmilePass continues to evolve, we will keep you updated with new capabilities and additional software compatibility options. Our commitment is to continuously enhance our platform to meet the dynamic needs of dental practices.
At SmilePass, we are dedicated to ensuring that every dental practice experiences a smooth transition and successful implementation of our Membership Program.
Initial Training: Upon integration of SmilePass into your practice, we offer detailed training sessions tailored to your specific needs. These sessions can be conducted online or in person, depending on your preference and location. Our training covers all aspects of the SmilePass platform, from basic navigation to advanced features, ensuring your team is well-equipped to make the most of the system.
Customised User Guides: Alongside our training sessions, we provide customised user guides that serve as handy references for your staff. These guides include step-by-step instructions and answers to frequently asked questions, designed to help your team become proficient in using SmilePass quickly and effectively.
Ongoing Technical Support: Our dedicated support team is available to assist you with any technical issues or questions that may arise as you use SmilePass.
We actively encourage feedback from all our users, as it is crucial for ongoing improvement. Your insights and suggestions are welcomed and can be submitted through our support channels. We continuously improve the SmilePass platform based on user feedback and industry trends.
Absolutely! At SmilePass, we understand that each dental practice is unique, with its own set of challenges, goals, and patient demographics. That’s why our Membership Program is designed to be fully customisable, ensuring that it aligns perfectly with the specific needs and preferences of your practice.
You have the freedom to design the structure of your membership plans, set the terms and conditions that best fit your practice’s operational model and patient care philosophy. This includes choosing which services to include, setting the price points, and deciding on the membership benefits such as discounts, special offers, and access to exclusive services.
At SmilePass, we prioritise the security and privacy of your patients’ data with the utmost seriousness. Our comprehensive approach ensures that all patient information is handled with strict confidentiality and in compliance with the highest industry standards. SmilePass complies with all applicable privacy laws and regulations that ensures that we meet the highest legal standards for data protection and privacy.
All patient data stored on our platform is encrypted using advanced encryption methods both at rest and in transit. This encryption protects the data from unauthorised access and breaches. We also conduct regular security audits and penetration testing performed by independent third-party experts to identify and address potential security vulnerabilities. This proactive approach helps us maintain a secure platform.
Access to patient data is strictly controlled and limited to authorised personnel only. We implement strong authentication and authorization mechanisms to ensure that only authorised staff can access sensitive information. We provide ongoing training to our employees on best practices for data security and privacy protection. This training ensures that all team members are aware of their responsibilities in safeguarding patient information.
In the unlikely event of a data breach, SmilePass has a robust incident response plan in place to quickly address and mitigate any potential impacts. We are committed to transparent communication with our clients and regulatory bodies as required.
By trusting SmilePass with your patient data, you are choosing a partner who is committed to maintaining the highest standards of data security and privacy. We continually adapt to the changing landscape of data protection to ensure that your patient information remains secure and your practice complies with all regulatory requirements.
We understand that sometimes patients may miss a payment. Our approach is designed to handle such situations with empathy and efficiency, ensuring minimal disruption to both the patient and your practice.
Here’s how we manage missed payments:
Our customer support team is always ready to assist with any issues that arise from missed payments, offering guidance to both your practice and your patients to find the best solution.
Email Support: For detailed inquiries or if you are experiencing issues, you can reach out to us directly via email at contact@smilepass.co. Our team is dedicated to providing timely and helpful responses to all your concerns.
Contact Page: Visit our contact page at www.smilepass.co/contact for more ways to communicate with us. This page provides a simple form that you can fill out, and our team will get back to you as quickly as possible.
Request a Demo: If you’re interested in a more detailed presentation of our services or need a walkthrough of our platform, you can request a demo through www.smilepass.co/request-a-demo. Our demos are a great way to understand the full capabilities of SmilePass and how it can be tailored to meet the needs of your practice.
Check out our helpful FAQs for all your SmilePass questions, or reach out directly to one of our dedicated SmilePass specialists.