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Lady getting her teeth cleaned

MEMBERSHIP PLANS

Take Control of Your Growth

Drive steady recurring revenue, enhance patient loyalty and increase lifetime value with subscription-based service that caters to patients of all needs

Build

Launch

Market

Track

Grow

HOW SMILEPASS IS DIFFERENT

We empower dentists to offer simple, affordable and personalised care directly to their patients.

In-house dental membership plans are care plans that you offer directly to your patients – cutting out the insurance middle man and providing patients with affordable and comprehensive dental benefits.

168%

Increase Production

3x

More Collections

2.5x

Treatment Acceptance Rate

BENEFITS FOR YOUR PRACTICE

Why SmilePass
Membership Plans?

Patients on a Membership Plan accept more treatment and generate higher revenue compared to Fee For Service patients. Additionally, SmilePass Members complete 2-3x more hygiene reappointments and build long-term loyalty with the dentist and dental practice.

HOW IT WORKS

Getting Started is Easy

In-house dental membership plans are care plans that you offer directly to your patients – cutting out the insurance middle man and providing patients with affordable and comprehensive dental benefits.

Build & Customise Your Plans

SmilePass enables you to easily create and personalise multiple care plans designed based on your patient demographics, treatment protocols and practice goals. Set your own pricing, benefits and terms or take advantage of our tried and true recommended templates, tailored for your area, helping you attract the right patients.

Invite and Enrol Patients

Quickly and easily invite patients to join your membership plan. With just a few clicks, you can promptly send invitations via email or SMS from your front desk directly from the portal, streamlining the process and enhancing the patient experience.

Track Members, Revenue and Payments

It’s simple to track membership plan performance, manage and edit care plans, track and manage renewals and payments, and tap into resources and tools to grow your membership. You can also stay up to date on member sign ups, deposits to your bank account, member payment issues, and renewals with automated notifications.

SmilePass-Dashboard

Easily Scale Quickly and Efficiently

Promote your membership plan using our free marketing tools crafted to suit the unique needs of your practice, including custom patient landing page for your website, in-office brochures, ready-to-use social media templates, and direct mail campaign layouts. 

BENEFITS FOR YOUR PRACTICE

Why SmilePass
Membership Plans?

Create Entirely Customisable Plans

Design whatever you want to offer to your members. SmilePass gives you limitless options for designing membership plans.

Digital Sign-up, Waiver and Terms

Let members easily sign up & pay directly from their phone for a streamlined funnel that saves time and paper.

Visual Reports and Business Performance

Our dashboard allows you to get a complete 360° real-time view of the performance of your membership program.

Automated Billing and Payment System

Automate billing and never miss out on a payment. Receive recurring payments without manually sending out invoices.

Communicate with Members Automatically

Create automated emails and SMS for all of the repetitive items. Or prep and send custom ones when the need arises.

Track and Follow Up with Leads Automatically

Automate your lead communication with minimal time and effort through personalised, multi-channel messaging.

Free Customisable Hosted Webpage

SmilePass offers a customisable website platform designed from the ground up to strategically capture new sales leads.

Dedicated Member Platform

Keep members happy with an easy-to-use member portal that allows them to easily manage their membership.

Unlock the Power of Your Dental Practice

We pride ourselves as innovators, and we continuously release product enhancements to boost your practice with tools to deliver the best patient experience.

TESTIMONIALS

What Our Clients Say

“SmilePass has truly transformed my dental care experience. As someone who couldn’t afford my dental treatment, I had put off for far too long. I couldn’t be happier with the level of service and care I received through SmilePass.
I highly recommend”

Patient Name Here4

“SmilePass has truly transformed my dental care experience. As someone who couldn’t afford my dental treatment, I had put off for far too long. I couldn’t be happier with the level of service and care I received through SmilePass.
I highly recommend”

Patient Name Here3

“SmilePass has truly transformed my dental care experience. As someone who couldn’t afford my dental treatment, I had put off for far too long. I couldn’t be happier with the level of service and care I received through SmilePass.

I highly recommend”

Patient Name Here2

“SmilePass has truly transformed my dental care experience. As someone who couldn’t afford my dental treatment, I had put off for far too long. I couldn’t be happier with the level of service and care I received through SmilePass.

I highly recommend”

Patient Name Here

Unlock the Power of Your Dental Practice

We pride ourselves as innovators, and we continuously release product enhancements to boost your practice with tools to deliver the best patient experience.

DENTAL MEMBERSHIP

Frequently Asked Questions

What is instant payment and how does it work?

Instant payment through SmilePass is a streamlined and secure payment solution that allows dental practices to send payment requests directly to patients’ devices, enabling them to pay immediately using their preferred payment method. This service simplifies the payment process, enhancing convenience for both your practice and your patients.

Here’s how it works:

  • When payment is due, your practice can generate a secure payment link through the SmilePass platform. This link can be sent directly to the patient’s email or mobile device via SMS.
  • When patients receive the link, they can click on it to access a secure payment portal where they can choose from multiple payment methods, including credit cards, debit cards, or digital wallets.
  • As soon as the payment is processed, both the practice and the patient receive instant confirmation of the transaction.
  • Dental practices can track the status of all payments in real-time through the SmilePass dashboard.

Absolutely! At SmilePass, we prioritize the security of all transactions made through our platform to protect both your practice and your patients. All payment links generated by SmilePass are secured with end-to-end encryption, ensuring that sensitive payment information is protected during transmission. This prevents unauthorized access and data breaches. SmilePass adheres to the highest industry standards for payment security, to ensure that all payment data handled by our system meets rigorous security protocols. Our platform uses a secure payment gateway that is regularly updated to incorporate the latest security measures and technologies. Personal and payment information is processed and stored securely, and we do not share this information with third parties without consent. We take every precaution to ensure that our payment links uphold the integrity and confidentiality of transaction data, giving both your practice and your patients peace of mind.

At SmilePass, transparency and affordability are at the core of our services. Here’s a breakdown of our fee structure:

  • Setup Fees: We charge a one-time setup fee when you initially integrate SmilePass into your practice. This fee covers the initial configuration, customization of your payment plans to suit your practice’s specific needs, and comprehensive training for your team to ensure you are ready to offer and manage these plans effectively.
  • Monthly Charges: After setup, there is a straightforward monthly fee for using SmilePass. This fee grants you full access to our robust platform,  which includes features such as automated billing, patient management, detailed analytics, and ongoing technical support. 
  • Transaction Fees: For each payment processed through SmilePass, a minimal transaction fee is applied. This fee is competitive and designed to cover the costs associated with payment processing, ensuring secure and efficient transactions for your practice and your patients.
  • No Hidden Costs: We are committed to ensuring there are no surprises when it comes to costs. All fees—including setup, monthly, and transaction—are clearly explained upfront, with no hidden charges or unexpected expenses. Our goal is to help you plan and manage your budget effectively.
  • Value Proposition: The initial setup, monthly fees, and transaction fees are designed to be offset by the increased revenue from higher patient engagement and reduced administrative costs. Our clients typically see a significant return on investment through increased patient loyalty, streamlined operations, and enhanced service offerings.

SmilePass is dedicated to helping your dental practice thrive by providing a service that not only meets but exceeds your expectations, helping to grow your patient base and enhance patient satisfaction while keeping costs transparent and manageable.

Integrating SmilePass with your current practice management software is designed to be a smooth and straightforward process, aimed at enhancing the functionality and efficiency of your existing systems. Since we are in the process of developing our platform, integration with popular practice management software is being rolled out progressively. Our goal is to support seamless integration with the most widely used systems in the dental industry.

As SmilePass continues to evolve, we will keep you updated with new capabilities and additional software compatibility options. Our commitment is to continuously enhance our platform to meet the dynamic needs of dental practices. 

Payments made through our secure payment link are processed almost instantly. Once a patient completes a payment using the link, the transaction is processed within seconds. This allows for real-time confirmation of the payment to both the patient and your practice.

Our comprehensive dashboard serves as the central hub for all your payment tracking needs. Here, you can view real-time updates on all transactions, including payments made through links, pending payments, and payment history. Each payment processed through SmilePass is logged with detailed information, including the payment amount, date, patient details, and transaction status. This detailed logging helps you maintain accurate records and simplifies accounting processes.

While we strive to provide flexibility, there are standard limits in place for the amount of money that can be processed per transaction to ensure security and compliance with financial regulations. These limits are designed to accommodate most dental treatments ranging from routine care to more extensive procedures. Understanding that some dental procedures may exceed standard limits, we offer the option to customise transaction limits based on your practice’s specific needs. This customisation can be arranged by contacting our support team, who will assist you in setting a higher limit as required.

Here are some of the key benefits:

  • Increased Convenience: SmilePass allows patients to make payments instantly from anywhere, at any time, using their mobile devices or computers. This eliminates the need for patients to be physically present or to handle cash or checks.
  • Enhanced Security: Payments made through SmilePass are secured with the latest encryption technology, ensuring that all transactions are protected. This security is often superior to that of traditional methods, which can be vulnerable to theft or loss.
  • Faster Payment Processing: Instant payments mean immediate transaction processing, which improves cash flow management for your practice. There’s no waiting for checks to clear or for cash deposits to be processed at the bank.
  • Reduced Administrative Burden: SmilePass automates many of the administrative tasks associated with payments, such as invoicing and record-keeping. This automation reduces paperwork and frees up your staff to focus on patient care rather than financial management.
  • Improved Patient Satisfaction: Offering a simple and convenient payment option improves the overall patient experience. Easy payment processes are especially appreciated by patients, leading to higher satisfaction and retention rates.
  • Real-Time Tracking and Reporting: SmilePass provides real-time tracking of payments and comprehensive reporting tools. These features allow you to monitor your practice’s financial health more accurately and make informed business decisions.

At SmilePass, we prioritise the security and privacy of your patients’ data with the utmost seriousness. Our comprehensive approach ensures that all patient information is handled with strict confidentiality and in compliance with the highest industry standards. SmilePass complies with all applicable privacy laws and regulations that ensures that we meet the highest legal standards for data protection and privacy. 

All patient data stored on our platform is encrypted using advanced encryption methods both at rest and in transit. This encryption protects the data from unauthorised access and breaches. We also conduct regular security audits and penetration testing performed by independent third-party experts to identify and address potential security vulnerabilities. This proactive approach helps us maintain a secure platform.

Access to patient data is strictly controlled and limited to authorised personnel only. We implement strong authentication and authorization mechanisms to ensure that only authorised staff can access sensitive information. We provide ongoing training to our employees on best practices for data security and privacy protection. This training ensures that all team members are aware of their responsibilities in safeguarding patient information.

In the unlikely event of a data breach, SmilePass has a robust incident response plan in place to quickly address and mitigate any potential impacts. We are committed to transparent communication with our clients and regulatory bodies as required.

By trusting SmilePass with your patient data, you are choosing a partner who is committed to maintaining the highest standards of data security and privacy. We continually adapt to the changing landscape of data protection to ensure that your patient information remains secure and your practice complies with all regulatory requirements. 

Email Support: For detailed inquiries or if you are experiencing issues, you can reach out to us directly via email at contact@smilepass.co. Our team is dedicated to providing timely and helpful responses to all your concerns.

Contact Page: Visit our contact page at www.smilepass.co/contact for more ways to communicate with us. This page provides a simple form that you can fill out, and our team will get back to you as quickly as possible.

Request a Demo: If you’re interested in a more detailed presentation of our services or need a walkthrough of our platform, you can request a demo through www.smilepass.co/request-a-demo. Our demos are a great way to understand the full capabilities of SmilePass and how it can be tailored to meet the needs of your practice.

GOT QUESTIONS?

We’re Here to Help

Check out our helpful FAQs for all your SmilePass questions, or reach out directly to one of our dedicated SmilePass specialists.