SmilePass

Track 6 · Account, team & integrations

Your SmilePass subscription

The four pricing tiers and what each one includes.

Subscription tier comparison — Free, Growth, Pro (Most Popular) and Enterprise Settings → Subscription. Monthly / Yearly toggle, four tiers, fees printed per tier.

Settings → Subscription (or the Upgrade Now button in the top bar) opens your SmilePass plan. Toggle Monthly / Yearly (save 25%) to compare billing cycles. Four tiers, each with its own per-transaction fee structure.

Free — $0 forever

Transaction fees: Membership 6.56% · Other Payments 2.5%

For: Small clinics exploring basic payment options and memberships.

Main benefits:

  • Up to 50 members
  • Members Directory
  • Automated invoicing
  • Membership Auto-Renewals
  • Access to the Help Centre

Growth — $39 per practice / month

Transaction fees: Membership 6.39% · Other Payments 2.1%

For: Clinics expanding payment options with customisable plans.

Everything in Free, plus:

  • Up to 200 members
  • 3 users for staff access
  • Customisable Terms
  • Referral Program
  • Exclusive webpage

Pro — $75 per practice / month (Most Popular)

Transaction fees: Membership 5.94% · Other Payments 1.8%

For: Practices whose programs are scaling and need advanced tools and insights.

Everything in Growth, plus:

  • Unlimited members
  • Unlimited users
  • Dedicated onboarding
  • Advanced reports
  • Priority Support

Enterprise — Custom

Transaction fees: Most competitive fees — designed per agreement

For: Large networks needing full customisation and unlimited scalability.

Everything in Pro, plus:

  • White labelling
  • Custom integrations
  • Custom reports
  • Organisation settings

Press CONTACT US on the Enterprise card to start a conversation.

How to choose

A practical rule of thumb:

  • Under 50 members? Free tier is enough to validate the model.
  • 50 to 200 members or running a referral program? Growth pays for itself in the lower transaction fees alone.
  • 200+ members or want priority support and dedicated onboarding? Pro.
  • Multi-clinic network with branding requirements? Enterprise.

Switching tiers is immediate — click SELECT on the tier you want. Yearly billing gives you a 25% discount and is the right call if you're committed to using SmilePass for the next 12 months.

What you pay for

Two things go on your credit card:

  1. The subscription fee (Growth/Pro/Enterprise — Free is genuinely free)
  2. A small percentage of every transaction SmilePass processes for you

Both show up in your Billing & Payouts Payment History.

Next step

Common issues

A first-stop checklist for the most frequent questions.